Hey, guys! Today I'm going to talk about My Disney Experience, Disney World's app. My Disney Experience is 100% necessary for a successful Disney World trip (yes, I'm sure someone out there had a great trip without the app, blah, blah, blah GET THE APP) but there's a lot in there and it can be confusing to figure out for first-timers.
In this post I'm going to give you step-by-step guidance for all its basic functions and resources. So without further ado, here's my complete guide to the My Disney Experience app.
Getting the app
My Disney Experience is available for download anywhere you can get apps. If you don't see it or are having trouble downloading it, your phone's software may be too old to handle the system.
Creating an Account
To use My Disney Experience you need to have an account. You may be able to create one directly through the app, but it's easier to do it on the Disney World website. There are more features on the website and certain things you can only access online, so you'll inevitably be spending a lot of time on there.
Click on the image below for a link to the Disney World website:
Things to Note
Here is a list of features the My Disney Experience app offers. In the app, you can:
When you first open the app, you'll see the page above.
Navigating the App
Aside from sometimes being slow, the My Disney Experience app is very user-friendly and easy to navigate.
On the very bottom of the home page of the app, there is a row of five icons. In order from left to right, they are: 1. Home Page, 2. View Map, 3. Options Panel, 4. Search, and 5. Your Profile. Let's go through each option.
1. Home Page
The home page has a few different features.
At the top of the page, you'll see part of the Magic Kingdom map. If you tap on it, you will be switched to the map view (#2 option from above). I'll talk more about that later.
"Park Info & Entry" is front and center. This allows you to check showtimes, view park hours, and see and scan your tickets. If you slide the icons to the left, you will see more options including buying tickets, buying an annual pass, and see annual pass blockout dates. Just tap on the icon to see more.
Below "Park Info & Entry" is "My Plans." This is where you'll have options unique to your trip. Here you can reserve FastPass+, reserve dining, order food through Mobile Ordering, and if you slide the icons to the left you can link existing dining and hotel reservations, as well as get a number to call Disney.
If you scroll down the homepage you'll see a spot for existing reservations. This includes hotel, dining, and events. If you have no reservations it will be empty, but you can see my reservation for Pop Century here. :) This is also where you have the option to check into your hotel room right from the app when you arrive, so you can skip the front desk completely if you want to!
Disney will keep your plans and reservations updated. If you don't see something, just tap "Refresh Plans" and it should come up.
If you continue to scroll down the homepage, you'll see "Spotlight." This is where Disney highlights a new promotion or event they may be running.
Below that is "My Photos." Here you can link existing photos (the options are explained well if you click on "Link Photos"), buy Memory Maker, or show PhotoPass code. Clicking on the last option will pull up a QR code that your PhotoPass photographer can scan to link the photo they have just taken to your phone so you can download it.
If you continue to scroll down the homepage you'll come to the final two options. First is a photo titled "Disney PhotoPass Service." This is where you can access you PhotoPass photos, as well as an additional link to link your photos.
Below that is "Buy Merchandise." Here you can buy merchandise directly through the app. It's convenient, but it doesn't offer as many items as the Disney Store (online) does.
2. View Map
The next icon on the bottom row of the homepage will take you to the park maps. This is a SUPER useful section of the app. The automatic settings will show you wait times all over the parks. Use your fingers to pinch and scroll in and out. You can view every park and resort with this feature! Watch the video below to see it in action:
You can scroll really far in too! The level of detail is pretty amazing. This is also useful when you want to know exactly how to navigate to an attraction or what the general location looks like.
You can also tap "Show List" on the top right corner to view wait times as a list instead of a map. This is nice if you want to see all the times quickly or aren't sure where an attraction is. If you tap "Filter" on the top left corner you can narrow down your search. These two features work for all the options on the Map page.
Tap on the arrow by "Wait Times" for more map features:
I won't go through all of these individually (ain't nobody got time for that!) but basically you'll see the locations of each of these options when you tap on one. You can also tap each Wait Time, Dining Option, Attraction, etc. for more info and/or directions.
3. Options Panel
The plus button in the center of the bottom row is what I'm calling the "Options Panel." It just offers quick access to a few different features of the app.
Another very simple feature. If you're having a hard time finding info on something you can search for it here.
5. Your Profile
The last page on the bottom row of the My Disney Experience app is your profile. This gives you some basic info about your profile on My Disney Experience, as well as additional links to the most-used features of the app. If you scroll to the bottom of the page you also have the option to log out of your account.
That's about it! There is my complete guide to the My Disney Experience app. I'll be doing a full post on Mobile Ordering soon, so keep an eye out for that!
Did I miss something? Let me know in the comments below!
Want help planning your next Disney trip? Learn more about my custom trip itineraries here!